Poor service

Since the 24th of December we haven't had internet at all. All we get from the call centres is that they are working on the problem. I know for sure that they are not. Let me ask for a credit for the time last and for the extra expenses that has occurred and what are they going to say? Show proof, very well. Metro you know what was happening so !!! So if you have a better service provider take it. I'm very disappointed with their service. Irate them zero