PT
Phafane T

1 reviews | Active since Dec 2021

04 Oct 2022, 20:59

Poor Service

Poor poor service at the very low standard, I was offline from from Saturday morning and today is Tuesday night and still offline. Four days of being sent from one pillar to the other and worse part they share a wrong ticket number which makes it difficult for one to trace the so called investigation . No accountability and sincere care nor an intention to help a client.

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply04 Oct 2022, 21:17
Official
Dear Phafane,

We appreciate you rating our services and alerting us to this problem.

Please be aware that the problem will be looked into, and a representative will get in touch with you for feedback.

Kind Regards,
MetroFibre