PT
Phafane T
1 reviews | Active since Dec 2021
04 Oct 2022, 20:59
Poor Service
Poor poor service at the very low standard, I was offline from from Saturday morning and today is Tuesday night and still offline. Four days of being sent from one pillar to the other and worse part they share a wrong ticket number which makes it difficult for one to trace the so called investigation . No accountability and sincere care nor an intention to help a client.
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Replies (1)MetroFibre Networx's replyOfficial
04 Oct 2022, 21:17Dear Phafane,
We appreciate you rating our services and alerting us to this problem.
Please be aware that the problem will be looked into, and a representative will get in touch with you for feedback.
Kind Regards,
MetroFibre
We appreciate you rating our services and alerting us to this problem.
Please be aware that the problem will be looked into, and a representative will get in touch with you for feedback.
Kind Regards,
MetroFibre
MetroFibre Networx's reply04 Oct 2022, 21:17
Official
Dear Phafane,
We appreciate you rating our services and alerting us to this problem.
Please be aware that the problem will be looked into, and a representative will get in touch with you for feedback.
Kind Regards,
MetroFibre
We appreciate you rating our services and alerting us to this problem.
Please be aware that the problem will be looked into, and a representative will get in touch with you for feedback.
Kind Regards,
MetroFibre
