GM
Grant M

1 reviews | Active since Feb 2014

01 Dec 2020, 11:03

Poor service

Poor poor poor service, send us forms for termination points, then all of sudden they stop the infrastructure roll out, and don't even communicate with their clients or potential clients, it's pathetic to say the least!

0
Replies (2)
MetroFibre Networx
MetroFibre Networx's reply01 Dec 2020, 13:31
Official
 Good afternoon Grant,

Thank you for your message. Kindly can you send us your full names, contact details, residential address, MFN / ISP Account Number as well as your ticket number so we can escalate this problem to the correct department.

Thank you,

The MetroFibre Team 
GM
Grant M's update12 Dec 2020, 13:56
Reviewer Update
There is no need, simply just communicate with your customers, tell them why you are stopping roll out of services in our area!!!!?!