VR
Vicky R
1 reviews | Active since Sept 2020
08 Nov 2022, 09:23
POOR SERVICE AND PATHETIC STAFF
PATHETIC! If I could give a no star review I would... I have been a MetroFibre/Vodacom client for more than a year now and now that I moved to a new location the service is just pathetic! My calls keep getting cut off even after the 6th time calling... No one can assist me to tell me why my line is blocked or even just send someone out to come and have a look... Honestly do your jobs! Really disappointing as I have been so happy with you but not any more!
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MetroFibre Networx's replyOfficial
08 Nov 2022, 09:39Good day Vicky,
We trust you are well.
Thank you for bringing the matter to our attention.
We value you as our customer and we are investigating the matter
Kindly be informed that an agent will be in contact with you to assist you.
Kind regards
MetroFibre
We trust you are well.
Thank you for bringing the matter to our attention.
We value you as our customer and we are investigating the matter
Kindly be informed that an agent will be in contact with you to assist you.
Kind regards
MetroFibre
MetroFibre Networx's reply08 Nov 2022, 09:39
Official
Good day Vicky,
We trust you are well.
Thank you for bringing the matter to our attention.
We value you as our customer and we are investigating the matter
Kindly be informed that an agent will be in contact with you to assist you.
Kind regards
MetroFibre
We trust you are well.
Thank you for bringing the matter to our attention.
We value you as our customer and we are investigating the matter
Kindly be informed that an agent will be in contact with you to assist you.
Kind regards
MetroFibre