BE
Ben E
1 reviews | Active since Apr 2010
14 Feb 2022, 19:43
Poor service and lack of transparency from Metrofibre
Offline since 9/2/2022. No Feedback given to me. Everyone for the last 6 days promise to escalate the problem but to no avail. They were contacted again today, but no response received. I can not recommend Metrofibre as a ISP, sorry.
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Replies (2)0
Replies (2)
MetroFibre Networx's replyOfficial
14 Feb 2022, 20:27Good day Ben,
We understand your frustration and apologize for the lack of feedback.
Kindly be advised that we are investigating and following up on your complaint for us to assist accordingly.
Kind Regards
MetroFibre
We understand your frustration and apologize for the lack of feedback.
Kindly be advised that we are investigating and following up on your complaint for us to assist accordingly.
Kind Regards
MetroFibre
MetroFibre Networx's reply14 Feb 2022, 20:27
Official
Good day Ben,
We understand your frustration and apologize for the lack of feedback.
Kindly be advised that we are investigating and following up on your complaint for us to assist accordingly.
Kind Regards
MetroFibre
We understand your frustration and apologize for the lack of feedback.
Kindly be advised that we are investigating and following up on your complaint for us to assist accordingly.
Kind Regards
MetroFibre
MetroFibre Networx's replyOfficial
15 Feb 2022, 13:35Good day Ben,
As per our telephonic conversation please that this a fibre break has been resolved.
Thank you for confirming that your line is up and running.
Kind Regards
MetroFibre
As per our telephonic conversation please that this a fibre break has been resolved.
Thank you for confirming that your line is up and running.
Kind Regards
MetroFibre
MetroFibre Networx's reply15 Feb 2022, 13:35
Official
Good day Ben,
As per our telephonic conversation please that this a fibre break has been resolved.
Thank you for confirming that your line is up and running.
Kind Regards
MetroFibre
As per our telephonic conversation please that this a fibre break has been resolved.
Thank you for confirming that your line is up and running.
Kind Regards
MetroFibre