Poor Service and lack of communication received

Hi, I initially contacted MetroFibre last week and was advised to call Vodacom for relocating my home fibre. After contacting Vodacom, a ticket was logged with MetroFibre.

Corrie Evans contacted me on Sunday and came through on Monday to do the installation. Unfortunately, he was unable to finalize the installation as there was no network available at my current unit,he said. He advised that someone else would come out the same day or on Tuesday to resolve the issue.

To date, no one has contacted me, and Corrie is no longer answering my calls. I would appreciate an update on the status of this matter and when it will be resolved.