EK
Eugene K
1 reviews | Active since Apr 2021
18 Aug 2021, 10:02
Poor Service and *********** Finance Team at MetroFibre
The service is pathetic in the Lonehill area. The line keeps dropping and reboots itself constantly.
Accounts department is equally ***********. The double debited me for the month of August and they have been giving me the runner around ever for my refund and we now approaching a new month.
Looking for alternative FTTH provider in the area.
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MetroFibre Networx's replyOfficial
18 Aug 2021, 12:25Good afternoon Eugene,
Thank you for your message.
Kindly send us your full names, contact number, residential address, ISP account number as well as ticket number so we can escalate this to the correct department?
Thank you,
The MetroFibre Team
MetroFibre Networx's reply18 Aug 2021, 12:25
Official
Good afternoon Eugene,
Thank you for your message.
Kindly send us your full names, contact number, residential address, ISP account number as well as ticket number so we can escalate this to the correct department?
Thank you,
The MetroFibre Team