HN
Howard N
1 reviews | Active since Apr 2022
04 Feb 2026, 17:30
Poor service and always down. Choose another supplier if you want peace of mind
No network in Clayville 45 since 31 January and no ETR 5 days later. This is very poor. We working from home and we have paid for the service. This is my last month with this
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MetroFibre Networx's replyOfficial
04 Feb 2026, 17:36Dear Howard,
Thank you for bringing this to our attention.
We understand the impact of network downtime, especially when working from home. Our team is actively investigating the situation in Clayville 45 and will provide an update as soon as possible. We appreciate your patience while we work to resolve this.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for bringing this to our attention.
We understand the impact of network downtime, especially when working from home. Our team is actively investigating the situation in Clayville 45 and will provide an update as soon as possible. We appreciate your patience while we work to resolve this.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply04 Feb 2026, 17:36
Official
Dear Howard,
Thank you for bringing this to our attention.
We understand the impact of network downtime, especially when working from home. Our team is actively investigating the situation in Clayville 45 and will provide an update as soon as possible. We appreciate your patience while we work to resolve this.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for bringing this to our attention.
We understand the impact of network downtime, especially when working from home. Our team is actively investigating the situation in Clayville 45 and will provide an update as soon as possible. We appreciate your patience while we work to resolve this.
Best regards,
Marilize
MetroFibre Complaints & Escalations