SM
Suprise M
1 reviews | Active since Mar 2023
18 Apr 2023, 13:53
Poor service
Poor service, it’s been 2days without internet at Riverside ,they sent an sms on the 17 April stating that their engineers are work on fixing the issue and estimated time of repair is 10mp even now we are still waiting 😞😞😞. No communication whatsoever regarding same.
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Replies (1)
MetroFibre Networx's replyOfficial
18 Apr 2023, 15:29Dear valued client
I understand how frustrating this must be. I apologize for the inconvenience.
Your complaint has been investigated and referred to the relevant department to assist with feedback.
I will be in contact via email to provide further updates shortly.
Thank you for your patience.
Kind Regards
Marilize
I understand how frustrating this must be. I apologize for the inconvenience.
Your complaint has been investigated and referred to the relevant department to assist with feedback.
I will be in contact via email to provide further updates shortly.
Thank you for your patience.
Kind Regards
Marilize
MetroFibre Networx's reply18 Apr 2023, 15:29
Official
Dear valued client
I understand how frustrating this must be. I apologize for the inconvenience.
Your complaint has been investigated and referred to the relevant department to assist with feedback.
I will be in contact via email to provide further updates shortly.
Thank you for your patience.
Kind Regards
Marilize
I understand how frustrating this must be. I apologize for the inconvenience.
Your complaint has been investigated and referred to the relevant department to assist with feedback.
I will be in contact via email to provide further updates shortly.
Thank you for your patience.
Kind Regards
Marilize