Poor service

Since they took over from Link africa its just problems. I've reported the problem to my service provider on Saturday morning that I rec no connection from my wifi extender or my internet connection to my smart TV I never had this problem with Link africa but since Metro fibre took over its a nightmare as it seems like Metro Fibre don't have a support team overweekends or on weekdays past office hours. Just poor service from Metro Fibre they just simply take to long to resolve a problem.