lN
lerika N
1 reviews | Active since Dec 2013
29 Jan 2024, 15:13
Poor service
Poor poor service. Would not recommend them as a provider at all. Outage reported with no assistance. After making numerous calls to them with no luck. No communication from them. Hate doing business with them will most definitely move my Fibre line.
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Replies (1)lN
lerika N's updateReviewer Update
30 Jan 2024, 17:20Thanks Marilize
And another day had gone by without wifi.
So what you actually doing to resolve the issue.
Please take note as it takes forever to sort a problem I will cancel my wifi within 25 hours.
Will gladly pay more for better service.
I don't want any stories of a 30day cancelation policy. Then please explain what happened to keep me connected policy.
If you cannot fulfill I will move on.
I haven't in my entire life experience such pathetic service. Every consultant I speak to will get back to me.
The amount of money I waisted on phone calls to metro Fibre since Saturday is shocking.
You just never return a call.
I would rather say that you don't know how to resolve problems and running away from every single problem.
Thanks, but no thanks to Metro Fibre
And another day had gone by without wifi.
So what you actually doing to resolve the issue.
Please take note as it takes forever to sort a problem I will cancel my wifi within 25 hours.
Will gladly pay more for better service.
I don't want any stories of a 30day cancelation policy. Then please explain what happened to keep me connected policy.
If you cannot fulfill I will move on.
I haven't in my entire life experience such pathetic service. Every consultant I speak to will get back to me.
The amount of money I waisted on phone calls to metro Fibre since Saturday is shocking.
You just never return a call.
I would rather say that you don't know how to resolve problems and running away from every single problem.
Thanks, but no thanks to Metro Fibre
lN
lerika N's update30 Jan 2024, 17:20
Reviewer Update
Thanks Marilize
And another day had gone by without wifi.
So what you actually doing to resolve the issue.
Please take note as it takes forever to sort a problem I will cancel my wifi within 25 hours.
Will gladly pay more for better service.
I don't want any stories of a 30day cancelation policy. Then please explain what happened to keep me connected policy.
If you cannot fulfill I will move on.
I haven't in my entire life experience such pathetic service. Every consultant I speak to will get back to me.
The amount of money I waisted on phone calls to metro Fibre since Saturday is shocking.
You just never return a call.
I would rather say that you don't know how to resolve problems and running away from every single problem.
Thanks, but no thanks to Metro Fibre
And another day had gone by without wifi.
So what you actually doing to resolve the issue.
Please take note as it takes forever to sort a problem I will cancel my wifi within 25 hours.
Will gladly pay more for better service.
I don't want any stories of a 30day cancelation policy. Then please explain what happened to keep me connected policy.
If you cannot fulfill I will move on.
I haven't in my entire life experience such pathetic service. Every consultant I speak to will get back to me.
The amount of money I waisted on phone calls to metro Fibre since Saturday is shocking.
You just never return a call.
I would rather say that you don't know how to resolve problems and running away from every single problem.
Thanks, but no thanks to Metro Fibre