LB
Lynn B
1 reviews | Active since Nov 2018
21 Apr 2023, 19:47
Poor service
No communication and poor service. My wifi is out and I haven’t received any update or feedback from metrofibre. Who wants to sit on a Friday evening without wifi???
Helpful (0)
Replies (3)0
Replies (3)LB
Lynn B's updateReviewer Update
21 Apr 2023, 19:49It’s sad that we have to resort to complaints before getting any solutions and assistance
LB
Lynn B's update21 Apr 2023, 19:49
Reviewer Update
It’s sad that we have to resort to complaints before getting any solutions and assistance
MetroFibre Networx's replyOfficial
24 Apr 2023, 08:18Good day Lynn. Indeed, it is a frustrating situation. Our team want to apologize that you had not received satisfactory services. Please allow the team to investigate this issue to determine why you would not have any connection. One of the agents will call you to discuss it further with you.
Kind regards
Sunet
Kind regards
Sunet
MetroFibre Networx's reply24 Apr 2023, 08:18
Official
Good day Lynn. Indeed, it is a frustrating situation. Our team want to apologize that you had not received satisfactory services. Please allow the team to investigate this issue to determine why you would not have any connection. One of the agents will call you to discuss it further with you.
Kind regards
Sunet
Kind regards
Sunet
MetroFibre Networx's replyOfficial
24 Apr 2023, 12:22Good day Lynn,
As per the telephone conversation, we can confirm that your fibre link has been restored.
We sincerely apologise for any inconvenience caused.
Kind regards
Nthabi
As per the telephone conversation, we can confirm that your fibre link has been restored.
We sincerely apologise for any inconvenience caused.
Kind regards
Nthabi
MetroFibre Networx's reply24 Apr 2023, 12:22
Official
Good day Lynn,
As per the telephone conversation, we can confirm that your fibre link has been restored.
We sincerely apologise for any inconvenience caused.
Kind regards
Nthabi
As per the telephone conversation, we can confirm that your fibre link has been restored.
We sincerely apologise for any inconvenience caused.
Kind regards
Nthabi