Ll
Lerato lee.tlhaleroe
1 reviews | Active since Dec 2025
29 Dec 2025, 12:08
Poor service
This service provider has a poor service again they have switched off of fibre whereas we are suppose to pay month end....what is happening
Helpful (0)
Replies (3)0
Replies (3)
MetroFibre Networx's replyOfficial
29 Dec 2025, 12:21Thank you, Lerato, for bringing your billing concerns to our attention.
Your feedback has been noted, and we appreciate your patience as we work to investigate the service interruption and address the matter.
We will be in touch with further feedback once the review has been completed.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Your feedback has been noted, and we appreciate your patience as we work to investigate the service interruption and address the matter.
We will be in touch with further feedback once the review has been completed.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply29 Dec 2025, 12:21
Official
Thank you, Lerato, for bringing your billing concerns to our attention.
Your feedback has been noted, and we appreciate your patience as we work to investigate the service interruption and address the matter.
We will be in touch with further feedback once the review has been completed.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Your feedback has been noted, and we appreciate your patience as we work to investigate the service interruption and address the matter.
We will be in touch with further feedback once the review has been completed.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Ll
Lerato lee.tlhaleroe's updateReviewer Update
29 Dec 2025, 12:26Please attend to this I don't want you sending me back and forth emails....
Ll
Lerato lee.tlhaleroe's update29 Dec 2025, 12:26
Reviewer Update
Please attend to this I don't want you sending me back and forth emails....
MetroFibre Networx's replyOfficial
29 Dec 2025, 13:11Thank you, Lerato, for bringing your billing concerns to our attention.
Thank you for your patience and cooperation as we worked with our Finance team to investigate and address your billing concerns.
We can confirm that your payment has been allocated and your service has been reinstated.
Please do not hesitate to reach out should you require any further assistance.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for your patience and cooperation as we worked with our Finance team to investigate and address your billing concerns.
We can confirm that your payment has been allocated and your service has been reinstated.
Please do not hesitate to reach out should you require any further assistance.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply29 Dec 2025, 13:11
Official
Thank you, Lerato, for bringing your billing concerns to our attention.
Thank you for your patience and cooperation as we worked with our Finance team to investigate and address your billing concerns.
We can confirm that your payment has been allocated and your service has been reinstated.
Please do not hesitate to reach out should you require any further assistance.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for your patience and cooperation as we worked with our Finance team to investigate and address your billing concerns.
We can confirm that your payment has been allocated and your service has been reinstated.
Please do not hesitate to reach out should you require any further assistance.
Best regards,
Marilize
MetroFibre Complaints & Escalations