SZ
Simphiwe Z

1 reviews | Active since Nov 2013

22 Oct 2020, 10:42

Poor service

I have been waiting for a technician to attend to the issue since Sunday. No one answers calls, no progress made. The internet has not worked since 17 October , it is now 5 days later. Yet I have paid for a full month.

UNACCEPTABLE!!!!!!!!!!

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply22 Oct 2020, 15:18
Official
Dear Simphiwe,

Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number and ticket number and we will escalate the query to the correct department.

Thank you,
The MetroFibre Team