POOR SERVICE

I am honestly sooo disappointed with the service I have received from metrofibre.

I am a new customer, my installation was done on the 29th of November 2021 and everything was in order.

I had wifi until 1PM that day and nothing again. I have contacted web Africa they tried to refresh the line with no luch and stated that the issue was with metrofibre and a fault was logged.

I then contacted metrofibre spoke to 3 different consultants all with a different story.

I was told that maintenance is being done from 8am-6pm and from there normal service should resume.

My wifi did not return the one consultant then told me that the complex is active the issue is with my line and another fault was logged.

I am being sent from Pillar to post.

Honestly no the best experience .