KM
Kgabo M
1 reviews | Active since Aug 2020
05 Jun 2026, 13:27
Poor Service
The Level of poor service at Metrofibre is very alarming
Helpful (0)
Replies (2)0
Replies (2)
MetroFibre Networx's replyOfficial
05 Jun 2026, 14:13Dear Kgabo,
Thank you for taking the time to share your feedback.
We take comments regarding our service levels seriously and would appreciate the opportunity to better understand your experience. Your feedback has been noted, and we would like to investigate the matter further to identify what may have contributed to your dissatisfaction.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for taking the time to share your feedback.
We take comments regarding our service levels seriously and would appreciate the opportunity to better understand your experience. Your feedback has been noted, and we would like to investigate the matter further to identify what may have contributed to your dissatisfaction.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply05 Jun 2026, 14:13
Official
Dear Kgabo,
Thank you for taking the time to share your feedback.
We take comments regarding our service levels seriously and would appreciate the opportunity to better understand your experience. Your feedback has been noted, and we would like to investigate the matter further to identify what may have contributed to your dissatisfaction.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for taking the time to share your feedback.
We take comments regarding our service levels seriously and would appreciate the opportunity to better understand your experience. Your feedback has been noted, and we would like to investigate the matter further to identify what may have contributed to your dissatisfaction.
Best regards,
Marilize
MetroFibre Complaints & Escalations
KM
Kgabo M's updateReviewer Update
05 Jun 2026, 14:16Hi,
please refer to ticket *** which your team is still yet to resolve.
please refer to ticket *** which your team is still yet to resolve.
KM
Kgabo M's update05 Jun 2026, 14:16
Reviewer Update
Hi,
please refer to ticket *** which your team is still yet to resolve.
please refer to ticket *** which your team is still yet to resolve.