DS
Dewet S
1 reviews | Active since Oct 2020
27 Oct 2020, 04:53
Poor Service
Yet again... Poor planning and no communication
These people from Metrofibre are the most unskilled when it comes to planning and deadlines.
Again my area is delayed to go live... After I have canceled my current internet service provider because of fibre supposed to go live. Now sitting with no internet at home for 3 months now.
For 3 months they promise... Go live go live but just delays
Really bad experience
Their people running up and down between areas, why not just stick to one area and finish
Really bad
This is my second review, previously a consultant phoned me promised me feedback but no feedback received from them
Metrofibre needs to employ better competent people to do the job
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
27 Oct 2020, 08:14Good morning Dewet,
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number and we will escalate your query to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number and we will escalate your query to the correct department.
Thank you,
The MetroFibre Team
MetroFibre Networx's reply27 Oct 2020, 08:14
Official
Good morning Dewet,
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number and we will escalate your query to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number and we will escalate your query to the correct department.
Thank you,
The MetroFibre Team