TT
Tin T
1 reviews | Active since May 2021
17 Oct 2023, 11:22
Poor Network
Moved to Metrofibre from MWeb and I instantly regrated. Their fibre internet service is poor to the extent that sending a mere WhatsApp text can take up to a minute. I've put in a cancellation order after using it for just 17 days.
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
17 Oct 2023, 12:12Dear valued client,
Thank you for reaching out and sharing your concerns.
Your feedback is important to us, and we apologize for any inconvenience caused.
Rest assured, we are taking your comments seriously and have initiated an investigation through our complaints/escalations department.
Expect timely updates and resolutions to ensure your issue is addressed satisfactorily.
We appreciate your patience and understanding during this process.
Kind regards,
Nthabi
Thank you for reaching out and sharing your concerns.
Your feedback is important to us, and we apologize for any inconvenience caused.
Rest assured, we are taking your comments seriously and have initiated an investigation through our complaints/escalations department.
Expect timely updates and resolutions to ensure your issue is addressed satisfactorily.
We appreciate your patience and understanding during this process.
Kind regards,
Nthabi
MetroFibre Networx's reply17 Oct 2023, 12:12
Official
Dear valued client,
Thank you for reaching out and sharing your concerns.
Your feedback is important to us, and we apologize for any inconvenience caused.
Rest assured, we are taking your comments seriously and have initiated an investigation through our complaints/escalations department.
Expect timely updates and resolutions to ensure your issue is addressed satisfactorily.
We appreciate your patience and understanding during this process.
Kind regards,
Nthabi
Thank you for reaching out and sharing your concerns.
Your feedback is important to us, and we apologize for any inconvenience caused.
Rest assured, we are taking your comments seriously and have initiated an investigation through our complaints/escalations department.
Expect timely updates and resolutions to ensure your issue is addressed satisfactorily.
We appreciate your patience and understanding during this process.
Kind regards,
Nthabi