TI
Tumisang I
1 reviews | Active since Jul 2020
04 May 2021, 10:39
POOR METROFIBRE NETWORK CONNECTIONS AND CONTINOUS DISRUPTIONS
Hi, i have Fibre installed in my house via Home-connect service provider but Metrofibre being the custodian of infrastructure in our street. I stay in Karenpark and guess what, we are always out of connection due to failing Metrofibre network. The Response is slow, turn around time is long while we pay in full and no discounts given. Some of us work from home due to expected Fibre availability as we pay for it monthly but guess what this will cost some us our jobs and business. I wonder if Metrofibre realise the extent of this. POOR POOR POOR SUPPORT.
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Replies (1)MetroFibre Networx's replyOfficial
04 May 2021, 13:04Good day
We trust you are well
Thank you for raising this with us, we value any feedback and strive to continually improve our service
Kindly note that one of our support agents will be in touch with you shortly
Warm Regards MetroFibre Networx
We trust you are well
Thank you for raising this with us, we value any feedback and strive to continually improve our service
Kindly note that one of our support agents will be in touch with you shortly
Warm Regards MetroFibre Networx
MetroFibre Networx's reply04 May 2021, 13:04
Official
Good day
We trust you are well
Thank you for raising this with us, we value any feedback and strive to continually improve our service
Kindly note that one of our support agents will be in touch with you shortly
Warm Regards MetroFibre Networx
We trust you are well
Thank you for raising this with us, we value any feedback and strive to continually improve our service
Kindly note that one of our support agents will be in touch with you shortly
Warm Regards MetroFibre Networx
