PR
Preved R

1 reviews | Active since Sept 2021

15 Sept 2021, 13:09

Poor Metro Fiber Service

My line was damaged by a Metro Fiber technician on Friday the 10th of September. I have contacted Metro Fiber everyday and each time was advised that they will call me back to advise what's happening. Today is the 15th of Sept and Metro still has no idea as to what is happening and when they can sort the line. Really Really poor company to deal with.

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply21 Sept 2021, 07:37
Official
Good morning Preved,

Thank you for your message.

Kindly send us your full name, contact number, residential address, ISP account number as well as ticket number so that we can escalate this to the correct department.

Thank you, 
The MetreFibre Team