KT
Kundai T

1 reviews | Active since May 2019

09 Sept 2020, 08:44

Poor Fibre Infrastructure service

Your fibre infrastructure is disappointing if not a ****!! Given most of us work from home we rely on internet every second. Its either the network is slow or it's completely down. I know it's not the ISP because I have two accounts with one ISP but different fibre providers (Metro-fibre being one of them), the Metro-fibre link is always poor. I live in Sunninghill, I'd rather switch to LTE at this rate

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply09 Sept 2020, 09:37
Official
Good morning Kundai,

Thank you so much for your message.
Kindly send us your Full names, Residential Address, MetroFibre Account Number, Ticket Number and Contact details so that we can escalate your query to the correct department.

Thank you,
The MetroFibre Team