Poor customer service and problem resolution

<p>My housing complex chose Metrofibre Networx to install fibre. All homeowners had to complete registration forms which I duly completed and sent to sales representative. Received confirmation from sales representative that my order was received. Fibre was installed in the complex but not to my unit. Sent emails to support and sales representative and absolutely no feed back. It has been 8 weeks now and absolutely no response. Pathetic</p>