AP
Adelaide P
1 reviews | Active since Oct 2020
17 Nov 2022, 10:51
POOR CUSTOMER SERVICE
Their customer service is poor. I have been struggling to get help for almost three weeks and if you don't reach out or follow up they have no interest in assisting you. The responses are the same everyday, with no interest to assist or detail out the delay. VERY DISAPPOINTING AND FRUSTRATING.
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Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
17 Nov 2022, 11:40Good Day Adelaide
Thank you so much for taking the time to answer my telephonic call.
Please note your query has been escalated to the maintenance department for further assistance.
Please kindly be advised that I will provide feedback as soon as Maintenance reaches out to me with feedback.
Thank you.
Kind Regards
MetroFibre
Thank you so much for taking the time to answer my telephonic call.
Please note your query has been escalated to the maintenance department for further assistance.
Please kindly be advised that I will provide feedback as soon as Maintenance reaches out to me with feedback.
Thank you.
Kind Regards
MetroFibre
MetroFibre Networx's reply17 Nov 2022, 11:40
Official
Good Day Adelaide
Thank you so much for taking the time to answer my telephonic call.
Please note your query has been escalated to the maintenance department for further assistance.
Please kindly be advised that I will provide feedback as soon as Maintenance reaches out to me with feedback.
Thank you.
Kind Regards
MetroFibre
Thank you so much for taking the time to answer my telephonic call.
Please note your query has been escalated to the maintenance department for further assistance.
Please kindly be advised that I will provide feedback as soon as Maintenance reaches out to me with feedback.
Thank you.
Kind Regards
MetroFibre