ES
Erika S
1 reviews | Active since Nov 2015
14 Feb 2021, 10:08
Poor customer service
After spending very little time here they said the problem was fixed. This has been going on for 3 week now. The guy was not even gone 10 minutes and it stopped working. We called him immediately but he reused to come back as he was too "far" away already.
Helpful (0)
Replies (3)0
Replies (3)
MetroFibre Networx's replyOfficial
14 Feb 2021, 20:16Good Evening, Erika
Thank you for your message. Kindly send us your full names, contact details, residential address, ISP / MFN Account Number and Ticket Number so that we can escalate your query to the correct department.
Thank you.
The MetroFibre Team
Thank you for your message. Kindly send us your full names, contact details, residential address, ISP / MFN Account Number and Ticket Number so that we can escalate your query to the correct department.
Thank you.
The MetroFibre Team
MetroFibre Networx's reply14 Feb 2021, 20:16
Official
Good Evening, Erika
Thank you for your message. Kindly send us your full names, contact details, residential address, ISP / MFN Account Number and Ticket Number so that we can escalate your query to the correct department.
Thank you.
The MetroFibre Team
Thank you for your message. Kindly send us your full names, contact details, residential address, ISP / MFN Account Number and Ticket Number so that we can escalate your query to the correct department.
Thank you.
The MetroFibre Team
ES
Erika S's updateReviewer Update
15 Feb 2021, 07:19Erika Steinhobel, ***. Ticket no: 70963
ES
Erika S's update15 Feb 2021, 07:19
Reviewer Update
Erika Steinhobel, ***. Ticket no: 70963
MetroFibre Networx's replyOfficial
15 Feb 2021, 09:13Good day, Erika
Thank you for providing us with the requested information , kindly be informed that we have escalated your query to our key representative who deals with Cell C. Our Key representative will be in contact with Cell C to provide an update on the ticket that was logged.
Kind Regards
The MetroFibre Team
Thank you for providing us with the requested information , kindly be informed that we have escalated your query to our key representative who deals with Cell C. Our Key representative will be in contact with Cell C to provide an update on the ticket that was logged.
Kind Regards
The MetroFibre Team
MetroFibre Networx's reply15 Feb 2021, 09:13
Official
Good day, Erika
Thank you for providing us with the requested information , kindly be informed that we have escalated your query to our key representative who deals with Cell C. Our Key representative will be in contact with Cell C to provide an update on the ticket that was logged.
Kind Regards
The MetroFibre Team
Thank you for providing us with the requested information , kindly be informed that we have escalated your query to our key representative who deals with Cell C. Our Key representative will be in contact with Cell C to provide an update on the ticket that was logged.
Kind Regards
The MetroFibre Team