LN
Lunghile N
1 reviews | Active since Jul 2021
30 Mar 2026, 05:33
Poor customer service
Poor customer service, I have recharge for the month but it is a week now while they are falling to activate my payment.
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Replies (1)
MetroFibre Networx's replyOfficial
30 Mar 2026, 09:58Dear Lunghile Ngobeni
Thank you for reaching out and bringing this to our attention. We understand that your recent payment has not yet reflected in your account, and we are actively looking into the matter to ensure it is resolved promptly.
Our team is prioritizing the activation of your payment, and we will provide an update as soon as the process is completed.
We appreciate your patience and understanding while we address this issue.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for reaching out and bringing this to our attention. We understand that your recent payment has not yet reflected in your account, and we are actively looking into the matter to ensure it is resolved promptly.
Our team is prioritizing the activation of your payment, and we will provide an update as soon as the process is completed.
We appreciate your patience and understanding while we address this issue.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply30 Mar 2026, 09:58
Official
Dear Lunghile Ngobeni
Thank you for reaching out and bringing this to our attention. We understand that your recent payment has not yet reflected in your account, and we are actively looking into the matter to ensure it is resolved promptly.
Our team is prioritizing the activation of your payment, and we will provide an update as soon as the process is completed.
We appreciate your patience and understanding while we address this issue.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for reaching out and bringing this to our attention. We understand that your recent payment has not yet reflected in your account, and we are actively looking into the matter to ensure it is resolved promptly.
Our team is prioritizing the activation of your payment, and we will provide an update as soon as the process is completed.
We appreciate your patience and understanding while we address this issue.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations