TM
Tokologo M
1 reviews | Active since Jun 2021
06 Sept 2021, 10:40
Poor Communication
Poor communication, I ordered Fibre installation (through RocketNet) for my new apartment and have had automated responses whenever I had reached out to Metrofibre to get an update on the installation. It is unacceptable as I work from home and require Internet access to do, I have spent quite alot of money on data in the last two weeks.
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MetroFibre Networx's replyOfficial
14 Sept 2021, 11:55Good afternoon Tokologo,
Thank you so much for your message.
Kindly send us your full name, contact number, residential address, ISP account Number and ticket number so that we can escalate the problem to the correct department.
Thank you,
The MetroFibre Team
Thank you so much for your message.
Kindly send us your full name, contact number, residential address, ISP account Number and ticket number so that we can escalate the problem to the correct department.
Thank you,
The MetroFibre Team
MetroFibre Networx's reply14 Sept 2021, 11:55
Official
Good afternoon Tokologo,
Thank you so much for your message.
Kindly send us your full name, contact number, residential address, ISP account Number and ticket number so that we can escalate the problem to the correct department.
Thank you,
The MetroFibre Team
Thank you so much for your message.
Kindly send us your full name, contact number, residential address, ISP account Number and ticket number so that we can escalate the problem to the correct department.
Thank you,
The MetroFibre Team