AP
Alf P
1 reviews | Active since Jun 2021
30 Jun 2021, 14:10
POOR AND DISGUSTING SERVICE
For the past 5 months I have been calling them, they don’t answer when and they do and ur busy explaining they transfer ur call mid ur explanation. They’re fibre is forever buffering & I have explained before a few time’s with no one caring I have asked them to send their technicians and I didn’t mind paying and they refused. Now to top it all of they debit in my account whenever they feel like it and mess around with my budget. 25, 27, 28 and today it’s the 30th and I’ve asked them numerous times to pls debit on the 25th only and I understand when it falls on a weekend but on other days that’s pathetic
Helpful (0)
Replies (3)0
Replies (3)
MetroFibre Networx's replyOfficial
30 Jun 2021, 14:31Good afternoon Alf,,
Thank you for your message.
Kindly send us your full names, cell number, residential address as well as ISP account number and ticket number so that we can escalate the problem to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message.
Kindly send us your full names, cell number, residential address as well as ISP account number and ticket number so that we can escalate the problem to the correct department.
Thank you,
The MetroFibre Team
MetroFibre Networx's reply30 Jun 2021, 14:31
Official
Good afternoon Alf,,
Thank you for your message.
Kindly send us your full names, cell number, residential address as well as ISP account number and ticket number so that we can escalate the problem to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message.
Kindly send us your full names, cell number, residential address as well as ISP account number and ticket number so that we can escalate the problem to the correct department.
Thank you,
The MetroFibre Team
AP
Alf P's updateReviewer Update
30 Jun 2021, 14:41I can’t give my address in a public platform I won’t feel safe, rather u call me and I will tell them where in centurion ***
AP
Alf P's update30 Jun 2021, 14:41
Reviewer Update
I can’t give my address in a public platform I won’t feel safe, rather u call me and I will tell them where in centurion ***
MetroFibre Networx's replyOfficial
01 Jul 2021, 15:26Thank you Alf,
Your request was escalated.
Regards,
The MetroFibre Team
Your request was escalated.
Regards,
The MetroFibre Team
MetroFibre Networx's reply01 Jul 2021, 15:26
Official
Thank you Alf,
Your request was escalated.
Regards,
The MetroFibre Team
Your request was escalated.
Regards,
The MetroFibre Team