Please use another fibre provider if possible. This one’s terrible.

I’m waiting for my fibre installation for 2 months now. I’m in an area with live fibre. I’m using homeconnect. But the fibre is via metro fibre. The issue was that the previous occupant of my place hadn’t cancelled their line. It took 2 months for some idiot at metro fibre to figure this out. Then homeconnect (an an *********** company) had to resubmit my application for fibre. The guy phoned to say he’s coming to connect it. When he was here he said apparently something is wrong with the line. He said maintenance would contact me. That’s fine. But it’s now been 2 weeks and not a word from them. Everyone I speak to says this company is bad. No communication. Terrible attitude. *********** untrained staff