DB
Dawid B
1 reviews | Active since Apr 2025
24 Apr 2026, 10:32
Pleas don't subscribe with metrofibre unless you need poor service
Really why cancelled with metrofibre. do those people actually work. I made my so called outstanding balane R77.20 sent the POP now the send mail again that i haven't paid them. sent POP AGAIN. Please do you work.
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MetroFibre Networx's replyOfficial
24 Apr 2026, 10:38Dear Dawid,
Thank you for taking the time to share your feedback.
We have noted your comments regarding the outstanding balance and the proof of payment you submitted. Our team is currently reviewing your account details and the payment records on our side to verify the allocation and communication trail.
We will be in touch with you directly once the investigation has been completed and will provide you with clear feedback and next steps to ensure this is properly resolved.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for taking the time to share your feedback.
We have noted your comments regarding the outstanding balance and the proof of payment you submitted. Our team is currently reviewing your account details and the payment records on our side to verify the allocation and communication trail.
We will be in touch with you directly once the investigation has been completed and will provide you with clear feedback and next steps to ensure this is properly resolved.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply24 Apr 2026, 10:38
Official
Dear Dawid,
Thank you for taking the time to share your feedback.
We have noted your comments regarding the outstanding balance and the proof of payment you submitted. Our team is currently reviewing your account details and the payment records on our side to verify the allocation and communication trail.
We will be in touch with you directly once the investigation has been completed and will provide you with clear feedback and next steps to ensure this is properly resolved.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for taking the time to share your feedback.
We have noted your comments regarding the outstanding balance and the proof of payment you submitted. Our team is currently reviewing your account details and the payment records on our side to verify the allocation and communication trail.
We will be in touch with you directly once the investigation has been completed and will provide you with clear feedback and next steps to ensure this is properly resolved.
Best regards,
Marilize
MetroFibre Complaints & Escalations