KS
Kgomotso S
1 reviews | Active since Feb 2026
04 Feb 2026, 09:04
Perfomance
Great Internet speed but the streaming speed lags once in a while which affects the streaming perfomance especially video streaming .
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MetroFibre Networx's replyOfficial
04 Feb 2026, 09:54Dear Kgomotso
Thank you for taking the time to share your 4-star review.
We’re pleased to hear that you are enjoying the great internet speeds. We also appreciate your feedback regarding the intermittent streaming lag, as this helps us identify areas where we can improve the overall experience, especially for video streaming.
Should the issue persist or if you would like us to investigate further, please don’t hesitate to reach out and we’ll be happy to assist.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for taking the time to share your 4-star review.
We’re pleased to hear that you are enjoying the great internet speeds. We also appreciate your feedback regarding the intermittent streaming lag, as this helps us identify areas where we can improve the overall experience, especially for video streaming.
Should the issue persist or if you would like us to investigate further, please don’t hesitate to reach out and we’ll be happy to assist.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Best regards,
MetroFibre Networx's reply04 Feb 2026, 09:54
Official
Dear Kgomotso
Thank you for taking the time to share your 4-star review.
We’re pleased to hear that you are enjoying the great internet speeds. We also appreciate your feedback regarding the intermittent streaming lag, as this helps us identify areas where we can improve the overall experience, especially for video streaming.
Should the issue persist or if you would like us to investigate further, please don’t hesitate to reach out and we’ll be happy to assist.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for taking the time to share your 4-star review.
We’re pleased to hear that you are enjoying the great internet speeds. We also appreciate your feedback regarding the intermittent streaming lag, as this helps us identify areas where we can improve the overall experience, especially for video streaming.
Should the issue persist or if you would like us to investigate further, please don’t hesitate to reach out and we’ll be happy to assist.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Best regards,