Paying Full for LESS than Half of the service ordered.

Since inception as the ISP & fibre line and also their router, to avoid MetroFibre blaming devices, can’t guarantee the speed nor fix the problem, you keep going through the same tests over and over and get the same results every time yet have no shame in billing you for speed that is less than HALF the speed one is paying for. I’m now into month 2 and I’m still waiting. There tag line is “Uncapped. Unlimited. Unbeatable.” “ Super fast fibre internet.” MetroFibre The Home of Fast. Hahahahah what a JOKE. Opted to go with the 250Mbps and not the 500Mbps, Luckly I did otherwise I would be paying even more for something they can’t deliver. Go buy a loaf of bread at full price and only get half or less of the loaf. That is so not what I am paying for. They have you by the Short and Curley’s as they own the line, and one can’t move to another fibre provider. It also won’t help going to a different ISP as again they own the line and at the end of the day you still with MetroFibre. My next step is to go to the ISPA ( Internet Service Providers’ Association.)