Pathetic total lack of service

Absolute incompetence and lack of service. They’ve taken two weeks to fix and break fibre lines on my property. In fixing my neighbours on the same property, they broke my line 3 TIMES, and now to get the technicians back here to fix mine seems impossible. I have phoned 4 times, begged for help and been promised every time a technician will come out, but yet no one has arrived. I pay over R900 a month for a fibre line and work from home, don’t have additional money for mobile data and yet they are just absolutely useless in getting my line fixed urgently. It is ridiculous