AS
Andre S
1 reviews | Active since Jun 2020
08 Aug 2022, 10:47
Pathetic servicr
This is getting ridiculous....ever since February this year I didnt have a single month without issues....if there is no connection for weeks on end, the service is out. You call Vodacom they state that there is a technician dispatched but nothing gets done. Metrofibre doesnot help either....but wait till the payment is due then they quickly wake up and expect their money. I am getting sick and tired of dealing with such *********** people.... This is been going on for far too long...going to 7 months with issues....No
Helpful (0)
Replies (3)0
Replies (3)MetroFibre Networx's replyOfficial
08 Aug 2022, 11:09Dear Andre
Thank you for rating our services and bringing this issue to our attention.
Please note that we will investigate the issue and provide feedback as soon as we have more information.
Kind Regards,
MetroFibre
Thank you for rating our services and bringing this issue to our attention.
Please note that we will investigate the issue and provide feedback as soon as we have more information.
Kind Regards,
MetroFibre
MetroFibre Networx's reply08 Aug 2022, 11:09
Official
Dear Andre
Thank you for rating our services and bringing this issue to our attention.
Please note that we will investigate the issue and provide feedback as soon as we have more information.
Kind Regards,
MetroFibre
Thank you for rating our services and bringing this issue to our attention.
Please note that we will investigate the issue and provide feedback as soon as we have more information.
Kind Regards,
MetroFibre
AS
Andre S's updateReviewer Update
08 Aug 2022, 22:02Now I must hear that metrofibre cancelled my fibre line and blames vodacom...when i contacted vodacom no such cancellation happened on the system and I spoke too 2 different ladies at vodacom stating the same...how in the hell can you just cancel a line with no answer or reason. I will mot be liable for the reconnection as this is not my fault this better get sorted sooner then later...getting tired of this back and forth BS.
AS
Andre S's update08 Aug 2022, 22:02
Reviewer Update
Now I must hear that metrofibre cancelled my fibre line and blames vodacom...when i contacted vodacom no such cancellation happened on the system and I spoke too 2 different ladies at vodacom stating the same...how in the hell can you just cancel a line with no answer or reason. I will mot be liable for the reconnection as this is not my fault this better get sorted sooner then later...getting tired of this back and forth BS.
MetroFibre Networx's replyOfficial
08 Aug 2022, 22:29Dear Andre,
Please note that we have sent you an email to further assist with more details pertaining to the matter.
Kind Regards,
MetroFibre
Please note that we have sent you an email to further assist with more details pertaining to the matter.
Kind Regards,
MetroFibre
MetroFibre Networx's reply08 Aug 2022, 22:29
Official
Dear Andre,
Please note that we have sent you an email to further assist with more details pertaining to the matter.
Kind Regards,
MetroFibre
Please note that we have sent you an email to further assist with more details pertaining to the matter.
Kind Regards,
MetroFibre
