LJ
Lukhanyiso J

1 reviews | Active since Nov 2020

12 Dec 2023, 16:12

Pathetic services from Vodafone & Metrofibre Networx

So I signed up for fibre network with Vodafone, installation completed & received a working router. The problem is that no one from Vodafone & Metrofibre, do not know what is wrong with my fibre line. When I call, I am told that the matter has been escalated & will receive a solution for my fibre line.

The service from these two establishments has been pathetic & I am starting to regret for signing up with Vodafone as I am not receiving any feedback regarding this issue

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Replies (1)
LJ
Lukhanyiso J's update13 Dec 2023, 11:50
Reviewer Update
Good Day

Is there a turnaround time for the activation process to be completed? I have been following up with Metrofibre & vodafone & no one has been able to give me a date as to when this issue will be solved.