T-AB
Tiffany - Ann Britz

1 reviews | Active since Jul 2022

14 Jul 2023, 13:30

Pathetic Service, ****s

Honestly, I will write reviews until this company closes down. I have wasted over R600 in airtime trying to get my wifi sorted. Does the owner/CEO have no pride in his company? The cables are faulty, been informed by the technicians twice that the lines are faulty, and metro fibre says it's the connector. Either they hire stupid people to do inspections or they are lying to me. I have been sitting without Fibre for 2 weeks now and counting. But it is so easy to debt my account? If this does not get resolved ASAP, I will bring my lawyers into this. I work from home and this is costing me money. Attention to Rodney White-Sharpley.

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply14 Jul 2023, 14:34
Official
Dear Tiffany

We apologize for the inconvenience and the delay in reinstating your fiber connectivity.
I've prioritized the matter with our maintenance team and am expecting immediate feedback.
Kindly note that I will be in contact via email to assist with further updates. 

Kind Regards
Marilize