AL
Albertus L
1 reviews | Active since Nov 2019
19 Apr 2023, 12:22
Pathetic Service MetroFibre
Two days of no internet connection and MetroFibre classify it as "MEDIUM IMPACT". A big part of the community is working from home and MetroFibre doesn't care about service delivery. Is MetroFibre a State entity? Pathetic !!!!!!!!!!!!!!!!!
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MetroFibre Networx's replyOfficial
19 Apr 2023, 12:38Good day Mr Louw. It is indeed a frustrating situation having no connection whilst working from home. Our team has taken notice of your complaint and will look into the issue, by using your details as provided above. Please note that one of them will be in contact with you as soon as they have some concrete information on why you are without connection. Please accept our sincere apologies.
Kind regards
Sunet
Kind regards
Sunet
MetroFibre Networx's reply19 Apr 2023, 12:38
Official
Good day Mr Louw. It is indeed a frustrating situation having no connection whilst working from home. Our team has taken notice of your complaint and will look into the issue, by using your details as provided above. Please note that one of them will be in contact with you as soon as they have some concrete information on why you are without connection. Please accept our sincere apologies.
Kind regards
Sunet
Kind regards
Sunet