SM
Sibongile M

1 reviews | Active since Jul 2022

23 Jul 2022, 16:46

Pathetic service from Gigago/MetroFibre \ Vumatel

Pathetic service from Gigago/Metrofibre/Vumatel Its almost 2 months and my router has not been able to authenticate ..and i have no signal.. I called Vumatel/MetroFibre /Gigago a million times and no one from them is able to assist me.. I regret signing up with them... Very poor service..

0
Replies (3)
MetroFibre Networx
MetroFibre Networx's reply23 Jul 2022, 16:53
Official
Good day Sibongile, 

We thank you for taking the time to rate our service. 

We are investigating your complaint.

Kind Regards
MetroFibre
SM
Sibongile M's update23 Jul 2022, 17:00
Reviewer Update
I honestly regret signing up with your company...
Very poor service and very poor product.
Almost 2 months and still no signal on my router..
MetroFibre Networx
MetroFibre Networx's reply24 Jul 2022, 07:06
Official
Good day Sibongile, 

We understand your frustration and disappointment.

Please be assured that we are following up and we will assist you as far as we possibly can. 

Kind Regards
MetroFibre