HS
Hon S
1 reviews | Active since May 2015
26 Mar 2020, 20:51
Pathetic service
Unbelievable! Just as we are forced to work form home due to COVID-19, the network goes down customer care needs to log a ticket which will take 3-4 working days. This is just unbelievable and unacceptable. Please choose another service provider and make sure they are subcontracted by Metrofibre
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Replies (1)
MetroFibre Networx's replyOfficial
27 Mar 2020, 08:57Good Morning,
Thank you for bringing the issue under our attention.
Keeping you connected is very important to us.
Therefore our friendly Support Agents are waiting for your call on ***. Alternatively, you can email ***.
Regards,
MetroFibre
Thank you for bringing the issue under our attention.
Keeping you connected is very important to us.
Therefore our friendly Support Agents are waiting for your call on ***. Alternatively, you can email ***.
Regards,
MetroFibre
MetroFibre Networx's reply27 Mar 2020, 08:57
Official
Good Morning,
Thank you for bringing the issue under our attention.
Keeping you connected is very important to us.
Therefore our friendly Support Agents are waiting for your call on ***. Alternatively, you can email ***.
Regards,
MetroFibre
Thank you for bringing the issue under our attention.
Keeping you connected is very important to us.
Therefore our friendly Support Agents are waiting for your call on ***. Alternatively, you can email ***.
Regards,
MetroFibre