DM
Denise M
1 reviews | Active since Sept 2022
28 Sept 2022, 18:34
Pathetic service
3rd month in a row now it is month end and no fiber! Metro fiber is terrible! How must one work from home with not internet! I qm paying for uncapped 24/7 internet not sometime internet! My driveway looks terrible where they installed the connection point! First rain washed it away! Really dissatisfied!
Helpful (0)
Replies (7)0
Replies (7)
MetroFibre Networx's replyOfficial
28 Sept 2022, 18:46Good day Denise,
Thank you for bringing the matter to our attention.
Kindly note that we are investigating the matter.
We will provide an update.
Please expect a call from one of our agents.
Kind regards
MetroFibre
Thank you for bringing the matter to our attention.
Kindly note that we are investigating the matter.
We will provide an update.
Please expect a call from one of our agents.
Kind regards
MetroFibre
MetroFibre Networx's reply28 Sept 2022, 18:46
Official
Good day Denise,
Thank you for bringing the matter to our attention.
Kindly note that we are investigating the matter.
We will provide an update.
Please expect a call from one of our agents.
Kind regards
MetroFibre
Thank you for bringing the matter to our attention.
Kindly note that we are investigating the matter.
We will provide an update.
Please expect a call from one of our agents.
Kind regards
MetroFibre
MetroFibre Networx's replyOfficial
29 Sept 2022, 07:58Dear Denise,
Please note that we tried to contact you but the number is busy.
Kindly advise on a suitable time to contact you.
Kind regards
MetroFibre
Please note that we tried to contact you but the number is busy.
Kindly advise on a suitable time to contact you.
Kind regards
MetroFibre
MetroFibre Networx's reply29 Sept 2022, 07:58
Official
Dear Denise,
Please note that we tried to contact you but the number is busy.
Kindly advise on a suitable time to contact you.
Kind regards
MetroFibre
Please note that we tried to contact you but the number is busy.
Kindly advise on a suitable time to contact you.
Kind regards
MetroFibre
DM
Denise M's updateReviewer Update
29 Sept 2022, 08:19Hello
I have 1 missed call from your office whilst on another call please try again
I have 1 missed call from your office whilst on another call please try again
DM
Denise M's update29 Sept 2022, 08:19
Reviewer Update
Hello
I have 1 missed call from your office whilst on another call please try again
I have 1 missed call from your office whilst on another call please try again
MetroFibre Networx's replyOfficial
29 Sept 2022, 08:40Dear Denise
Please note that the team will be in contact, thank you.
Kind Regards,
Metrofibre
Please note that the team will be in contact, thank you.
Kind Regards,
Metrofibre
MetroFibre Networx's reply29 Sept 2022, 08:40
Official
Dear Denise
Please note that the team will be in contact, thank you.
Kind Regards,
Metrofibre
Please note that the team will be in contact, thank you.
Kind Regards,
Metrofibre
DM
Denise M's updateReviewer Update
05 Oct 2022, 05:55Well we had internet for the weekend but it is gone again! And NO ONE FROM METROFIBER HAS CONTACTED ME !!!!
DM
Denise M's update05 Oct 2022, 05:55
Reviewer Update
Well we had internet for the weekend but it is gone again! And NO ONE FROM METROFIBER HAS CONTACTED ME !!!!
MetroFibre Networx's replyOfficial
10 Oct 2022, 14:08Dear Denise
please provide us with an alternative number.
Our agents have been trying to reach you and your number rings so voicemail.
Kind Regards,
MetroFibre
please provide us with an alternative number.
Our agents have been trying to reach you and your number rings so voicemail.
Kind Regards,
MetroFibre
MetroFibre Networx's reply10 Oct 2022, 14:08
Official
Dear Denise
please provide us with an alternative number.
Our agents have been trying to reach you and your number rings so voicemail.
Kind Regards,
MetroFibre
please provide us with an alternative number.
Our agents have been trying to reach you and your number rings so voicemail.
Kind Regards,
MetroFibre
MetroFibre Networx's replyOfficial
10 Oct 2022, 16:02Dear Denise
please keep your phone close a contractor will be in contact to assist accordingly.
Kind Regards,
MetroFibre
please keep your phone close a contractor will be in contact to assist accordingly.
Kind Regards,
MetroFibre
MetroFibre Networx's reply10 Oct 2022, 16:02
Official
Dear Denise
please keep your phone close a contractor will be in contact to assist accordingly.
Kind Regards,
MetroFibre
please keep your phone close a contractor will be in contact to assist accordingly.
Kind Regards,
MetroFibre