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Ian I
1 reviews | Active since Mar 2022
16 Nov 2022, 20:26
Pathetic Service
A company that is all talk and ZERO action. 6 month wait for a retirement village in Summerstrand P.E. to be connected. Standard response : Work in progress...I'm sure it will be sorted next week. What a joke.
Helpful (0)
Replies (3)0
Replies (3)
MetroFibre Networx's replyOfficial
16 Nov 2022, 20:47Good Evening Ian
I sincerely apologize for the lack of poor customer service that you have received.
I have tried to contact you but unfortunately you are unreachable.
We will definitely give you a call in the morning.
Kind Regards
MetroFibre
I sincerely apologize for the lack of poor customer service that you have received.
I have tried to contact you but unfortunately you are unreachable.
We will definitely give you a call in the morning.
Kind Regards
MetroFibre
MetroFibre Networx's reply16 Nov 2022, 20:47
Official
Good Evening Ian
I sincerely apologize for the lack of poor customer service that you have received.
I have tried to contact you but unfortunately you are unreachable.
We will definitely give you a call in the morning.
Kind Regards
MetroFibre
I sincerely apologize for the lack of poor customer service that you have received.
I have tried to contact you but unfortunately you are unreachable.
We will definitely give you a call in the morning.
Kind Regards
MetroFibre
MetroFibre Networx's replyOfficial
17 Nov 2022, 08:46Good Day Ian
Thank you for taking my telephonic phone call this morning.
Please kindly be advised that the estimated Go-Live-Date for your area is the 30th of November 2022.
Please note that we will be in contact with you as soon as there has been an update on the area.
Thank you.
Kind Regards
MetroFibre
Thank you for taking my telephonic phone call this morning.
Please kindly be advised that the estimated Go-Live-Date for your area is the 30th of November 2022.
Please note that we will be in contact with you as soon as there has been an update on the area.
Thank you.
Kind Regards
MetroFibre
MetroFibre Networx's reply17 Nov 2022, 08:46
Official
Good Day Ian
Thank you for taking my telephonic phone call this morning.
Please kindly be advised that the estimated Go-Live-Date for your area is the 30th of November 2022.
Please note that we will be in contact with you as soon as there has been an update on the area.
Thank you.
Kind Regards
MetroFibre
Thank you for taking my telephonic phone call this morning.
Please kindly be advised that the estimated Go-Live-Date for your area is the 30th of November 2022.
Please note that we will be in contact with you as soon as there has been an update on the area.
Thank you.
Kind Regards
MetroFibre
II
Ian I's updateReviewer Update
14 Dec 2022, 19:20Well here we are, almost a month to the day that I wrote my first complaint.
And guess what….absolutely nothing has changed. Still waiting. An utter disgrace.. not only do you have the nerve to make arrangements and I mean set a date and time , you simply just do not pitch. No apology (which seems to be the norm) but you refuse to answer your calls from the same number that set up the appointment. Boggles the mind..but then again I should have known better.
And guess what….absolutely nothing has changed. Still waiting. An utter disgrace.. not only do you have the nerve to make arrangements and I mean set a date and time , you simply just do not pitch. No apology (which seems to be the norm) but you refuse to answer your calls from the same number that set up the appointment. Boggles the mind..but then again I should have known better.
II
Ian I's update14 Dec 2022, 19:20
Reviewer Update
Well here we are, almost a month to the day that I wrote my first complaint.
And guess what….absolutely nothing has changed. Still waiting. An utter disgrace.. not only do you have the nerve to make arrangements and I mean set a date and time , you simply just do not pitch. No apology (which seems to be the norm) but you refuse to answer your calls from the same number that set up the appointment. Boggles the mind..but then again I should have known better.
And guess what….absolutely nothing has changed. Still waiting. An utter disgrace.. not only do you have the nerve to make arrangements and I mean set a date and time , you simply just do not pitch. No apology (which seems to be the norm) but you refuse to answer your calls from the same number that set up the appointment. Boggles the mind..but then again I should have known better.