MM
Motlalepula M

1 reviews | Active since Jul 2016

30 Jul 2021, 13:58

Pathetic Service

I'm extremely frustrated by Metrofibre & MWEB to an extent that I don't know.who to blame. Metrofibre activated the line even confirmed the line is fine only MWEB should do their part. Today I got another story from MWEB that Metrofibre is.not communicating with them & have been supplying them wrong address. Today marks exactly a month with no internet and.bein taken from pillar to post. I'm recommending the 2 to anyone. What a pathetic service I'm getting.

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply05 Aug 2021, 12:38
Official
Good afternoon  Motlalepula ,

Thank you for your message.

Kindly send us your full names, contact number, residential address, ISP account number as well as ticket number so we can escalate this to the correct department?

Thank you,
The MetroFibre Team