pP
phampshire P
1 reviews | Active since Jan 2017
21 Feb 2024, 15:57
Pathetic Service
Absolutely pathetic FTTH service, I cannot recommend this company to anyone, their service is non-existent and the attitude of staff is even worse. Rather use Openserve their service level is preferable!
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Replies (1)
MetroFibre Networx's replyOfficial
21 Feb 2024, 16:35Dear Peter
We are deeply sorry to hear about your recent experience with our FTTH service. Your feedback is important to us, and we are committed to resolving any issues you may be facing.
To assist us in addressing your concerns effectively, could you please provide us with more details about the difficulties you are experiencing with our service? This could include specific instances of service interruptions, slow speeds, or any other issues you may have encountered.
Once we have a better understanding of your situation, we will do everything in our power to resolve the matter to your satisfaction and ensure that you receive the level of service you deserve.
Thank you for bringing this matter to our attention, and we look forward to hearing from you soon.
Kind Regards
Marilize
MetroFibre Complaints
We are deeply sorry to hear about your recent experience with our FTTH service. Your feedback is important to us, and we are committed to resolving any issues you may be facing.
To assist us in addressing your concerns effectively, could you please provide us with more details about the difficulties you are experiencing with our service? This could include specific instances of service interruptions, slow speeds, or any other issues you may have encountered.
Once we have a better understanding of your situation, we will do everything in our power to resolve the matter to your satisfaction and ensure that you receive the level of service you deserve.
Thank you for bringing this matter to our attention, and we look forward to hearing from you soon.
Kind Regards
Marilize
MetroFibre Complaints
MetroFibre Networx's reply21 Feb 2024, 16:35
Official
Dear Peter
We are deeply sorry to hear about your recent experience with our FTTH service. Your feedback is important to us, and we are committed to resolving any issues you may be facing.
To assist us in addressing your concerns effectively, could you please provide us with more details about the difficulties you are experiencing with our service? This could include specific instances of service interruptions, slow speeds, or any other issues you may have encountered.
Once we have a better understanding of your situation, we will do everything in our power to resolve the matter to your satisfaction and ensure that you receive the level of service you deserve.
Thank you for bringing this matter to our attention, and we look forward to hearing from you soon.
Kind Regards
Marilize
MetroFibre Complaints
We are deeply sorry to hear about your recent experience with our FTTH service. Your feedback is important to us, and we are committed to resolving any issues you may be facing.
To assist us in addressing your concerns effectively, could you please provide us with more details about the difficulties you are experiencing with our service? This could include specific instances of service interruptions, slow speeds, or any other issues you may have encountered.
Once we have a better understanding of your situation, we will do everything in our power to resolve the matter to your satisfaction and ensure that you receive the level of service you deserve.
Thank you for bringing this matter to our attention, and we look forward to hearing from you soon.
Kind Regards
Marilize
MetroFibre Complaints