MS
Maggie S

1 reviews | Active since Jan 2023

06 Jan 2023, 08:42

Pathetic Service

The most useless and pathetic company ever. We have been down on internet for more than a week. The excuse we get is that someone canceled our contract by mistake and they are busy investigating. Instead of re-activating our line while they investigate we need to suffer without internet until they resolve their negligence.

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply06 Jan 2023, 09:20
Official
Dear Maggie

I send my sincere apologies for the lack of service that you have received.

I have sent through an urgent investigation to our relevant departments to please have your line re- actiaved.

I will keep you posted with the feedback I receive.

Thank you.

Kind Regards

MetroFibre
Shannen