MS
Maggie S
1 reviews | Active since Jan 2023
06 Jan 2023, 08:42
Pathetic Service
The most useless and pathetic company ever. We have been down on internet for more than a week. The excuse we get is that someone canceled our contract by mistake and they are busy investigating. Instead of re-activating our line while they investigate we need to suffer without internet until they resolve their negligence.
Helpful (0)
Replies (1)0
Replies (1)MetroFibre Networx's replyOfficial
06 Jan 2023, 09:20Dear Maggie
I send my sincere apologies for the lack of service that you have received.
I have sent through an urgent investigation to our relevant departments to please have your line re- actiaved.
I will keep you posted with the feedback I receive.
Thank you.
Kind Regards
MetroFibre
Shannen
I send my sincere apologies for the lack of service that you have received.
I have sent through an urgent investigation to our relevant departments to please have your line re- actiaved.
I will keep you posted with the feedback I receive.
Thank you.
Kind Regards
MetroFibre
Shannen
MetroFibre Networx's reply06 Jan 2023, 09:20
Official
Dear Maggie
I send my sincere apologies for the lack of service that you have received.
I have sent through an urgent investigation to our relevant departments to please have your line re- actiaved.
I will keep you posted with the feedback I receive.
Thank you.
Kind Regards
MetroFibre
Shannen
I send my sincere apologies for the lack of service that you have received.
I have sent through an urgent investigation to our relevant departments to please have your line re- actiaved.
I will keep you posted with the feedback I receive.
Thank you.
Kind Regards
MetroFibre
Shannen
