SD
Sindisa D
1 reviews | Active since Sept 2009
13 Mar 2025, 14:14
Pathetic Service
Poor customer service, and takes long time to attend to service failures
Helpful (0)
Replies (2)0
Replies (2)
MetroFibre Networx's replyOfficial
13 Mar 2025, 14:52Dear Sindisa,
Thank you for reaching out and for bringing your concerns to our attention. I also appreciate you taking my call and the time to discuss your concerns.
As discussed, your order has been terminated, and there is no longer a service order placed for the address.
Please let us know if there’s anything further we can assist you with.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and for bringing your concerns to our attention. I also appreciate you taking my call and the time to discuss your concerns.
As discussed, your order has been terminated, and there is no longer a service order placed for the address.
Please let us know if there’s anything further we can assist you with.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply13 Mar 2025, 14:52
Official
Dear Sindisa,
Thank you for reaching out and for bringing your concerns to our attention. I also appreciate you taking my call and the time to discuss your concerns.
As discussed, your order has been terminated, and there is no longer a service order placed for the address.
Please let us know if there’s anything further we can assist you with.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and for bringing your concerns to our attention. I also appreciate you taking my call and the time to discuss your concerns.
As discussed, your order has been terminated, and there is no longer a service order placed for the address.
Please let us know if there’s anything further we can assist you with.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's replyOfficial
13 Mar 2025, 14:53Dear Sindisa
Thank you for sharing your feedback. We truly value our customers' experiences and understand your frustration regarding service delays. Please know that we are committed to improving our turnaround times and ensuring a more efficient resolution process.
We appreciate your patience and the opportunity to improve your experience with us.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for sharing your feedback. We truly value our customers' experiences and understand your frustration regarding service delays. Please know that we are committed to improving our turnaround times and ensuring a more efficient resolution process.
We appreciate your patience and the opportunity to improve your experience with us.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply13 Mar 2025, 14:53
Official
Dear Sindisa
Thank you for sharing your feedback. We truly value our customers' experiences and understand your frustration regarding service delays. Please know that we are committed to improving our turnaround times and ensuring a more efficient resolution process.
We appreciate your patience and the opportunity to improve your experience with us.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for sharing your feedback. We truly value our customers' experiences and understand your frustration regarding service delays. Please know that we are committed to improving our turnaround times and ensuring a more efficient resolution process.
We appreciate your patience and the opportunity to improve your experience with us.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations