1 reviews | Active since Feb 2024
Pathetic service
Metrofibre has the worst service ever!! I have cancelled their services in September and till to date there hasn't been any news nor proper feedback.
Dear Mpho,
Thank you for bringing your concerns to our attention.
We sincerely apologize for the frustration caused by the lack of feedback regarding your cancellation. Please be advised that your service was cancelled and released on 1 January 2026 and is currently inactive.
We also attempted to contact you telephonically to discuss this matter further, but unfortunately, we were unable to reach you.
We appreciate your patience and the opportunity to clarify the status of your service. If you need further assistance or clarification, please do not hesitate to reach out.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Dear Mpho,
Thank you for bringing your concerns to our attention.
We sincerely apologize for the frustration caused by the lack of feedback regarding your cancellation. Please be advised that your service was cancelled and released on 1 January 2026 and is currently inactive.
We also attempted to contact you telephonically to discuss this matter further, but unfortunately, we were unable to reach you.
We appreciate your patience and the opportunity to clarify the status of your service. If you need further assistance or clarification, please do not hesitate to reach out.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations