Pathetic price increase and Unacceptable service , day light ********s

Price increased close to 20% without notifying to the customer and i sent an email saying that this is not fair if you do this i would want to cancel i cant continue as i am supporting you guys more than 7 years, they just disconnected my line without even informing or calling me to check what is wrong, what a pathetic and painful service you guys are giving to the long standing customers who is supporting you, very very bad , in fact **********, shame on you, i will not recommend you guys to anyone in future, since you have grown as a big company doesnt mean you dont respect the clients and dont provide the service for what we paying. When i called they simply said we cancelled and i explained them, then they said Nosipho will call you to reconnect but no one called and when i tried calling multiple times they want to charge 700 bucks for the reconnection which is day light *******