GM
Goodwill M

1 reviews | Active since Aug 2016

18 Apr 2023, 09:16

Pathetic, Frustrating and Horrible Service

This must be the worst Fibre Network Operator in the country when it comes to service. I have been battling to get hold of their sales team for the past 2 months. Have sent emails,logged tickets, tried their Chat line and called *** , all without success and no word from them either. On the phone I was thrown from pillar to post. I hung onto the phone for almost 30 minutes all for nothing.

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply18 Apr 2023, 09:24
Official
Dear valued client

Please accept my apologies for the frustration caused.
I am investigating the drop-off points mentioned and will be in contact via email within 2-3 hours to provide feedback.

Thank you for your patience.
Kind Regards
Marilize