DT
Devon T
1 reviews | Active since Jul 2017
27 May 2023, 08:35
Paid for a 1000 mbps got 41 mbps
3 year customer here
Don't sign up Don't use them I'll give you an idea of how bad it is I pay them R1280 per month and it takes me 8-15 calls before I get out to a agent that simply doesn't care and drops the phone:
EXAMPLE:
Bolisiwe from Metro Fibre simply doesn't call she just hangs up on the customer when the request gets to too difficult for her to handle
If this is the type of training you give your staff, if so you should let all your staff go because they clearly do not deserve to be support agents
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