TT
Trevor T
1 reviews | Active since Jun 2022
01 Jun 2026, 13:30
Outstanding Service 🏆🏆🏆
I would like to sincerely thank Lwandisiwe for her exceptional service provided. Your professionalism, patience, and willingness to assist made a huge difference throughout the process. I truly appreciated how you took ownership of my case and ensured it was fully resolved before ending the call. Going the extra mile to call me back and confirm that my services were up and running demonstrates outstanding customer service and genuine care for your clients. Thank you for your dedication, support, and commitment to excellence. It was a pleasure dealing with you.”
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MetroFibre Networx's replyOfficial
01 Jun 2026, 13:35Dear Trevor,
Thank you for taking the time to share your wonderful 5-star review.
We are delighted to hear about your positive experience with Lwandisiwe. Providing professional, attentive, and customer-focused service is something we strive for every day, and it is rewarding to know that Lwandisiwe's dedication, patience, and commitment to resolving your issue made such a meaningful difference.
Your recognition of the ownership taken throughout the process, as well as the follow-up call to confirm that your services were fully restored, is greatly appreciated. We will ensure that your kind words are shared with Lwandisiwe and the relevant management team.
Thank you for choosing MetroFibre Networx. We truly value your support and are pleased that we were able to assist you successfully.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for taking the time to share your wonderful 5-star review.
We are delighted to hear about your positive experience with Lwandisiwe. Providing professional, attentive, and customer-focused service is something we strive for every day, and it is rewarding to know that Lwandisiwe's dedication, patience, and commitment to resolving your issue made such a meaningful difference.
Your recognition of the ownership taken throughout the process, as well as the follow-up call to confirm that your services were fully restored, is greatly appreciated. We will ensure that your kind words are shared with Lwandisiwe and the relevant management team.
Thank you for choosing MetroFibre Networx. We truly value your support and are pleased that we were able to assist you successfully.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply01 Jun 2026, 13:35
Official
Dear Trevor,
Thank you for taking the time to share your wonderful 5-star review.
We are delighted to hear about your positive experience with Lwandisiwe. Providing professional, attentive, and customer-focused service is something we strive for every day, and it is rewarding to know that Lwandisiwe's dedication, patience, and commitment to resolving your issue made such a meaningful difference.
Your recognition of the ownership taken throughout the process, as well as the follow-up call to confirm that your services were fully restored, is greatly appreciated. We will ensure that your kind words are shared with Lwandisiwe and the relevant management team.
Thank you for choosing MetroFibre Networx. We truly value your support and are pleased that we were able to assist you successfully.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for taking the time to share your wonderful 5-star review.
We are delighted to hear about your positive experience with Lwandisiwe. Providing professional, attentive, and customer-focused service is something we strive for every day, and it is rewarding to know that Lwandisiwe's dedication, patience, and commitment to resolving your issue made such a meaningful difference.
Your recognition of the ownership taken throughout the process, as well as the follow-up call to confirm that your services were fully restored, is greatly appreciated. We will ensure that your kind words are shared with Lwandisiwe and the relevant management team.
Thank you for choosing MetroFibre Networx. We truly value your support and are pleased that we were able to assist you successfully.
Best regards,
Marilize
MetroFibre Complaints & Escalations