OUTAGE SINCE 18/03/2023

Fibre Outage since 18th March 2023 in Noordwyk, Midrand. NO RESTORATION TIME for a whole week. Reference numbers are useless because I can never receive an update about it. Compensation of 1 month free fibre is needed for this 1 week without internet. It is upsetting that Metrofibre shows 0 consideration towards their clients. I was told I would receive a call from Metrofibre so a technician could be sent out... Still haven't received a call or an email. As a client I'm tired of such ridiculous customer service provided by Metrofibre. We live in a digital age and internet connection is a need. Please sort this issue out immediately. Thank you